Refund policy

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, please submit a request on If your return is accepted, we’ll organise everything for you at your earliest convenience.. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items.

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

We aim to get your money back to you as soon as you’ve returned your order.
Debit or credit card payment
Our refund will be issued to your original payment card within five days of us receiving the returned product(s). However, some payment providers can take up to 14 days to credit your account. When the return is processed, we'll send you an email confirming your refund.
Paypal payment
If you paid by PayPal and return your purchases via post, your payment will be refunded to the same Paypal account.
Gift card payment
Giift card payments will be returned to a gift card.
International tax, charges and delivery refunds
Unfortunately, we’re unable to refund any taxes, duties, charges or delivery costs you may have paid when placing your order. You will be refunded the tax-free price of the products returned.